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Fees & Payments

Insurance can be difficult to navigate and understand.  If you have questions please contact our admin team and they will put you in contact with the person who does insurance billing.

 

Insurances: 

We are currently in network with Kaiser Permanente, Pacific Source, and OHP Care Oregon. 

  • Kaiser and Pacific Source members -  your services will be automatically authorized upon initiation of services with Connections First. You will be responsible for your copay and deductibles, when applicable, at the time of service.

  • OHP members - your services will be automatically authorized upon initiation of services with Connections First and your sessions are covered in full. 

 

All other insurances we accept on an out-of-network basis. For you this means you pay the full amount (see our Fee Schedule) at the time of service and we provide you with the Superbill form which you submit to your insurance company for reimbursement directly to you. Services may be reimbursed in part or in full, based on your specific insurance benefits plan for out-of-network providers. 

 

It is important that you contact your insurance and check your mental health coverage carefully, especially if you are seeing out-of-network providers, by asking the following questions:

  • Do I have “out-of-network-coverage” for Outpatient Mental Health Services, office visits?

  • If yes, are there any limitations? How many sessions per calendar year does my plan cover? Do I need authorization for therapy with out-of-network providers? Do sessions longer than 45 minutes need authorization? 

  • What is the coverage amount or percentage per therapy session? What would be my copay or “patient responsibility” for sessions in zip codes 90210 and 90214?

  • What is my deductible, and has it been met?

  • Is there a difference in coverage amount and copay for telehealth sessions versus in office sessions?

 

No Show/Cancellation Policy

If you are unable to make your scheduled appointment and you have not notified your provider at least 24 hours in advance, you will be charged the full cost of the services that were booked.

 

The No Surprise Act

Under the law, clients who do not use insurance will be given an estimate of the expected charges for medical services, including psychotherapy services. You will receive a Good Faith Estimate for the total expected cost before you schedule a service, or at any time during treatment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.


 

Fee Schedule for Out-of-Pocket pay:

Payment is expected at the time of service. Cash, check, or credit card accepted. 

  • Individual Therapy Session (45-55 minutes): $175

  • Initial Evaluation (60-75 minutes): $200

  • Relational/Family Therapy (45-55 minutes): $175

  • Relational/Family Therapy (75-90minutes): $220

  • Group Therapy (90 minutes): $70.